Shipping & Return Policies

updated on September 22, 2022


Shipping information to Canada

Each order will be processed within 1 to 4 business days of receipt of the order. Delivery times are based on orders placed between Monday and Friday.

All orders will be shipped via Canpar, Purolator, Fedex.


Free delivery

  1. Quebec and Ontario on orders over $150.
  2. The rest of Canada varies depending on your shipping address.


U.S. Shipping Information

We do not ship to the United States.


Working days and holidays

All orders are shipped Monday to Friday. Packages are not shipped from our stores on Quebec provincial holidays or Canadian federal holidays.


Order tracking

Tracking and order information will be emailed when your order is ready to ship (if your selected shipping method offers tracking).


Refund and return policies

We do not refund any of our products for the safety of our customers.

However, if a product does not correspond to your order, you must contact the Sous les Oliviers team immediately: [email protected]. Sous les Oliviers will then take care of all return shipping costs.


No return will be made on an opened and/or used product.